2018 Annual Water Quality Report

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2 2 0 1 8 W A T E R Q U A L I T Y R E P O R T CHATHAM WAKE J O R D A N L A K E I N TA K E L O C AT I O N R D U A I R P O R T C A R Y R T P MORRISVILLE C A R Y A P E X C A R Y / A P E X W T P DURHAM CHATHAM DURHAM WAKE 2018 HAS BEEN A VERY REWARDING YEAR FOR CARY'S WATER SYSTEM Our water system and staff provided another year of exceptional service that was acknowledged by two noteworthy awards: Water System of the Year by our NC Section of the American Water Works Association and, for the 15th consecutive year, the Partnership for Safe Water Director's Award. Our dedicated team of water treatment operators takes great pride in providing excellent water, which is supported by conducting over 50,000 water quality tests per year. It also takes a dedicated team to make sure our high-quality water safely travels through a network of pipelines to serve every tap. Cary's water distribution operators maintain over 1,000 miles of water system infrastructure and work around the clock to provide award winning water to you and more than 195,000 customers. PLANNING FOR THE FUTURE We work continuously to help ensure the Town's water system infrastructure is ready and prepared to serve our community's future needs. In 2018, Cary's water system grew by over 10 miles of pipelines and a 2-million-gallon elevated water storage tank. The long-term effort to plan, design, permit and construct an expansion of the Cary/Apex Water Treatment Facility was also completed. The expanded facility now has a permitted capacity of 56-million gallons per day to serve our community well into the future. In addition, we completed an update to the Long Range Water Resources Plan which includes a strategic outlook of the Town's overall water resources portfolio through 2065. MAKING OUR WATER SYSTEM MORE RESILIENT We have also addressed more immediate challenges such as water system resiliency. In this report, more extensive information is provided about the Town's efforts to ensure our water system has the needed storage, pipeline infrastructure and treatment capacity to maintain continuous service to the community every day and during emergency operating conditions such as water main breaks. We invite you to review this report and experience how our water system serves our community. Jamie Revels, P.E. Director of Utilities WELCOME We are pleased to present the Town of Cary's annual consumer confidence report. The top priority for our public water utility is to provide high quality, safe and reliable water services to the community, which includes the citizens of Cary, Morrisville, Wake County's portion of Research Triangle Park and RDU Airport. In 2018, we treated 7.4 billion gallons of drinking water — or an average 20.2 million gallons per day — that met or surpassed all regulatory requirements.

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