Issue link: http://townofcary.uberflip.com/i/1182360
REGISTRATION INFORMATION PART THREE REGISTER ONLINE: mycary.org 193 Withdrawal & Refund Policy In the case that the Town cancels a program, class, or league in its entirety, registered participants will receive a 100% refund or account credit, at the discretion of the participant. In the case that a cancellation occurs during the course of a program, class, or league, the refund or credit will be prorated. A participant wanting to withdraw from a class, program, or league that has not been canceled by the Town must request to be withdrawn in writing at least seven (7) calendar days before the scheduled start of a class, program, or league's first game. The participant will receive, at the discretion of the participant, either a 100% account credit or a refund less a 15% service fee. If the program fee is $30 or less, a flat $5 service fee per program will be applied instead of the percentage. Adult sports team registration fees are not refundable unless the league is canceled by the Town. Refund/credit/transfer requests received less than seven (7) calendar days prior to the start date of a program/ class/first game may not be granted. Nonattendance/ nonparticipation in a program does not entitle a patron to a refund. A credit may be used by any family member on the same registration account. A participant may request a withdrawal due to an unforeseen medical condition less than seven (7) calendar days prior to the class or during the course of the class and up to seven (7) calendar days after the program ends. The request must be made in writing and is subject to verification. The participant may receive a full or prorated refund or account credit based on a case-by-case review. PLEASE NOTE: Refunds for payments made by check cannot be processed for three weeks from the date payment was made. SCHOOL'S OUT A participant wishing to withdrawal from a camp that has not been canceled by the Town must request to be withdrawn at least fourteen (14) calendar days before the first day of the camp. The participant will receive, at the discretion of the participant, either an account credit or a refund less a 15% service fee. c Three Easy Ways to Register It's easy to register for programs, workshops, and camps! You can register online, by mail, or in person. Don't delay! GO ONLINE 1. Go to www.mycary.org. 2. Click on the Programs tab. 3. Search for programs by keyword or Program ID. 4. Select your program(s) and click Register Now. 5. If you are not already logged into myCary, you will be prompted to do so, or be given the opportunity to create an account. 6. Follow the prompts to complete your registration and make your payment. BY MAIL Mail completed registration form (page xx) with a check payable to Town of Cary to: Program Registration Cary Parks, Recreation & Cultural Resources PO Box 8005 Cary, NC 27512-8005 STOP BY Visit any Parks, Recreation & Cultural Resources staffed facility (see page 000). Pay with check, cash, American Express, VISA, MasterCard, or a Town of Cary gift card.