Issue link: http://townofcary.uberflip.com/i/1203750
74 PART FOUR GENERAL INFORMATION REGISTER ONLINE: mycary.org Withdrawal & Refund Policy In situations where it is necessary for Cary Parks, Recreation and Cultural Resources to cancel a camp program, 100% of the registration fees are refundable. In the case that a cancellation occurs during the course of a camp, the refund or credit will be prorated. A participant wishing to withdrawal from a camp that has not been canceled by the Town must request to be withdrawn at least fourteen (14) calendar days before the first day of the camp. The participant will receive, at the discretion of the participant, either an account credit or a refund less a 15% service fee. •Refund/credit/transfer requests received less than fourteen (14) calendar days prior to the start date of a camp may not be granted. •Non-attendance/non-participation in a camp does not entitle a patron to a refund. •A credit may be used by any family member on the same registration account. Account credits are valid for one year. A participant may request a withdrawal due to an unforeseen medical condition less than seven (7) calendar days prior to the camp or during the course of the camp and up to seven (7) calendar days after the program ends. The request must be made in writing and is subject to verification. The participant may receive a full or prorated refund or account credit based on a case by case review. PLEASE NOTE: Refunds for payments made by check cannot be processed for three weeks from the date payment was made for all camps. SWIMMING Campers will swim once a week at a City of Raleigh operated pool. Campers need to bring a swimsuit and towel on the day they swim. The weekly schedule will indicate which day they swim. Campers will be given a skills ability test each time they visit the pool. Parents may request a life jacket. AGE/GRADE GUIDELINES Wake County Public School System's guideline of August 31 is used to determine camper's grade for camps. If your child is registered in a non-Wake County Public School but meets the grade requirement listed, please bring in proof of enrollment/grade in order to register. Walk-in registration will be required for this. PAYMENT Full payment is required at the time of registration. School's Out Policies Payment Methods Walk-In: Cash, Money Order, Check (to Town of Cary), Credit Card (American Express, Discover, Visa or MasterCard), Town of Cary PRCR Gift Card Mail-In: Check (made payable to Town of Cary) Web: Credit Card (American Express, Discover, MasterCard, Visa) Some classes fill quickly. If you attempt to register for a class that is already full and are willing to credit your account (valid for one year), write one check. If not, please write separate checks for each class per person. Accounts will be charged a $25 fee for returned checks. Participants with declined payment may be withdrawn from the class.