Issue link: http://townofcary.uberflip.com/i/1370617
WELCOME 2 2 0 2 0 W A T E R Q U A L I T Y R E P O R T In 2020, we treated 7.5 billion gallons of drinking water — or an average of 20.6 million gallons per day — that met or surpassed all regulatory requirements. We hope this report gives you confidence in the quality of water you use and consume every day. We are pleased to present Cary's annual Consumer Confidence Report, a description of the quality of water we deliver to our community. Even during challenging times, we work tirelessly to provide high quality, safe and reliable water services to the community, which includes the citizens of Cary, Morrisville, Wake County's portion of Research Triangle Park and the RDU Airport. It is our top priority. ANOTHER VERY REWARDING YEAR FOR CARY'S WATER SYSTEM Our water system and staff provided another year of exceptional service that was recognized with two significant awards: our third consecutive Water System of the Year award by our NC Section of the American Water Works Association and, for the 17th consecutive year, the Partnership for Safe Water Director's Award. Our dedicated team of water system operators takes great pride in providing excellent water quality to our citizens, which is supported by conducting over 450,000 water quality tests per year. It also takes a dedicated team to make sure our high-quality drinking water safely travels through an extensive network of pipelines to serve every tap. Cary's water distribution operators maintain over 1,100 miles of water system infrastructure and work around the clock to provide award winning water to you and approximately 200,000 citizens in Cary's utility service area. SERVING THE COMMUNITY Cary's water system infrastructure is ready and prepared to serve our community's current and future needs. In 2020, Cary's water system grew by approximately 33 miles of pipelines. The Cary/Apex Water Treatment Facility maintains an operational capacity of 56 million gallons per day, and our dedicated team of engineers is working to make Cary's entire water system even more resilient. The water system is fundamental to Cary's investment in the future, and we are working on multiple fronts to ensure Cary's water system infrastructure is ready and prepared to embrace the future. While the challenges of water system operations are varied and diverse, we are working to achieve our community's vision of the future as described in the Imagine Cary Community Plan. We hope this report gives you confidence in the high quality of our water that is delivered safely and reliably to you through a well-maintained system. Jamie Revels, P.E. Director of Utilities