C A RY, N O RT H C A R O L I N A A N N U A L WAST E WAT E R R E P O R T 2 0 2 3 8
E N G AG E M E N T A N D
C O M M U N I T Y S U P P O R T
Cary's utility customers play an active role in keeping the wastewater system running smoothly and efficiently. During the last
fiscal year, July 2022 – June 2023, 789 cases related to wastewater were reported to Cary 311. These cases not only show
the effectiveness of the 311 system, but provide important data to staff who are tasked with maintaining the wastewater utility.
SEWER USE QUESTIONS*
SEWER ISSUE/MAINTENANCE
REQUEST SEWER MAINTENANCE
ODOR COMPL AINT
MANHOLE COVER MISSING OR LOOSE
SMOKE TESTING INQUIRY
60.5%
6%
14%
14.5%
T O TA L
WAS T E WAT E R
C AS E S :
78 9
1%
4%
* See a sewer or wastewater issue? Call 311 first and Cary
staff will respond quickly to determine if we can resolve the
problem or provide guidance if a plumber is needed.
