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2023 Annual Water Quality Report

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C A RY, N O RT H C A R O L I N A A N N U A L WAT E R Q U A L I T Y R E P O R T 2 0 2 3 19 A N AWA R D W I N N I N G U T I L I T Y R E C O G N I T I O N F R O M T H E PA RT N E R S H I P F O R S A F E WAT E R Received three prestigious awards from the Partnership for Safe Water Program: a volunteer initiative developed as a collaboration between the U.S. EPA and several national water industry professional organizations to recognize water suppliers who strive to produce drinking water with quality that exceeds regulatory requirements. The treatment facility received the President's Award for the 2nd year, and the 20th year Director's Award, and the distribution system received the Director's Award. Plus, Cary's drinking water was voted 2nd place in the N.C. One Water Best Tasting Water Contest! A R E A - W I D E O P T I M I Z AT I O N P R O G R A M A WA R D Recognized by the N.C. Division of Water Resources for the 12th consecutive year demonstrating optimized particle removal and disinfection performance and surpassing goals that are more strict than current regulatory requirements to maximize public health protection. D I S T R I B U T I O N SYS T E M O F T H E Y E A R Recognized by the N.C. One Water organization for the 6th consecutive year for pro-active practices of management, operations, and maintenance of the water system beyond minimum standards. C O N TAC T I N G C A RY T O W N H A L L I S AS EASY AS DIALING 311! 311 is Cary's way to easily make a non-emergency request for service or have a general question answered. It's your direct connection into Town Hall to get what you need from any department, whether it's reporting a missed curbside collection, asking a question about your utility bill, getting information about nearby rezoning, and much more. If you require emergency service please dial 911. Citizen Advocates are available weekdays between 7 a.m. and 7 p.m. to help our citizens navigate Town Hall's many services. Simply dial 311 from within town limits or (919) 469-4000 from outside Cary. ! C O M M U N I T Y PA RT I C I PAT I O N Cary is committed to being open, transparent, and accessible and encourages public input in decisions affecting our community's drinking water. Regular meetings of the Cary Town Council are typically held on the second and fourth Thursday of each month at 6:30 p.m. in the Council Chambers at Town Hall located at 316 N. Academy Street in Cary. The public is welcome to attend in person or virtually. More information about Council meetings can be found at carync.gov/publichearings. Our utility staff members accepting awards at N.C. One Water annual conference.

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