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2024 Wastewater Annual Report

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C A RY, N O RT H C A R O L I N A A N N U A L WAST E WAT E R R E P O R T 2 0 24 8 S E E A S E W E R I SS U E ? D I A L 311 or (919) 469-4000 outside of Cary O R S C A N Q R C O D E C A RY N C . G OV / 311 # C A R Y 311 486 65% 44 6% 70 9% 104 14% 38 5% T O TA L WAS T E WAT E R C AS E S : 74 9 7 1% E N G AG E M E N T A N D C O M M U N I T Y S U P P O R T OTHER SEWER QUESTIONS SEWER ISSUE/MAINTENANCE REQUEST SEWER MAINTENANCE ODOR COMPL AINT MANHOLE COVER MISSING OR LOOSE SMOKE TESTING INQUIRY Cary's utility customers play an active role in keeping the wastewater system running smoothly and efficiently. During the last fiscal year, July 2023 – June 2024, 749 cases related to wastewater were reported to Cary 311. These cases not only show the effectiveness of the 311 system, but provide important data to staff who are tasked with maintaining the wastewater utility.

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