Issue link: http://townofcary.uberflip.com/i/684048
Maintaining High Standards for Our Customers T he Town of Cary is once again proud to present our annual drinking water quality report. This report covers all water quality testing performed from January 1–December 31, 2015. The Town remains committed to providing drinking water that meets all State and Federal regulatory standards. We remain vigilant in meeting the challenges of new regulations, source water protection, water conservation, and community outreach and education while serving the needs of our customers. At the Town of Cary, we focus every day on enriching the lives of our citizens by creating an exceptional environment and providing exemplary services that enable our community to thrive and prosper. We strive to provide our customers with the highest- quality drinking water possible and are pleased to present our annual report for your review. Cary Receives Top Rating from Insurance Services Office I n 2015, following a rigorous four-month review by Insurance Services Office (ISO), the Town of Cary received a top insurance rating of Class 1. The rating improved from a Class 3 rating received in 2010. As a result, roughly one in three Cary businesses e xperienced lower insurance premiums; the change in rating had little to no impact on residential insurance premiums. The rating went into effect July 1, 2015. Specific improvements since the last ISO review in 2010 included expanding the water system in proportion to the Town's population; expanding capacity at the Town's Communications Center; implementing improvements to the Town's radio system; and redistributing Fire Department resources in conjunction with the opening of a new fire station and starting construction of an additional fire station. ISO visits municipalities on a multi-year cycle and collects up-to-date information about a community's fire-protection services. By classifying communities' ability to suppress fires, ISO helps the communities evaluate their public fire-protection services. The program provides an objective, nation-wide standard that helps communities in planning and budgeting for facilities, equipment, and training for fire protection. And by securing lower fire insurance premiums for communities with better public protection, the program provides incentives and rewards for communities that choose to improve their public fire protection capabilities. Areas evaluated as part of the rating system include: • Water supply and distribution system • Fire emergency operations, planning, prevention, training and equipment • Communications Center operations The Town of Cary is the first ISO Class 1 municipality in the Triangle. Nationally, fewer than 100 communities have earned a Class I rating out of nearly 49,000 agencies nationwide. For more, visit the Town of Cary Fire Department section at www. townofcary.org. Important Health Information S ome people may be more vulnerable to contaminants in drinking water than the general population. Immunocompromised persons such as those with cancer undergoing chemotherapy, those who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants may be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. The U.S. EPA/ CDC (Centers for Disease Control and Prevention) guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline at (800) 426-4791 or http://water.epa. gov/drink/hotline.