5 A GUIDE FOR WORKING WITH THE TOWN OF CARY
Cary Residents
Council
Town Manager
Everyone Else
Town Attorney Town Clerk
voters within each district. Two Council members and
the mayor are at-large representatives elected Town-
wide. Elections are held in odd-numbered years. Terms
are staggered so that voters fill three or four of the seats
every two years, in odd-numbered years only.
The elected Town Council creates a vision for the
community by setting policies and direction of the
government, including adopting necessary laws. The
Council directly appoints three staff members: the town
attorney, the town clerk, and the town manager.
As the chief executive officer of the government, the
town manager implements the Council's policies and
oversees all government operations. The manager
advises the Council on all issues, proposes the annual
budget, and coordinates the work of all professional
staff not appointed by Council. Cary's professional
staff develops and implements projects, programs, and
services in support of Council's vision and is responsible
for day-to-day operations. By 2025, Cary employed
1,328 staff to serve in more than 467 unique positions,
according to the following organizational structure.
D E PA R TM E N T S A N D D I V I S I O N S
A full list of departments and responsibilities can be
found at carync.gov/departments.
■ 311: Serves as the central nonemergency
communication hub for citizens by fielding requests,
answering questions, and recording feedback.
■ Facilities, Construction, and Field Services:
Designs and manages facility projects and
focuses on interpreting and enforcing standard
specifications as they apply to new development
and Town capital projects.
■ Finance: Manages financial operations, including
budgeting, accounting, billing, and purchasing,
while maintaining a Triple-A bond rating.
■ Fire: Protects the community through fire
suppression, emergency medical services, technical
rescues, and public education and has earned
international accreditation.
Boards &
Commissions
