Issue link: https://townofcary.uberflip.com/i/791958
CHAPTER 9: SERVE 260 Innovative Technology In recent years, communi es have seen an accelerated adop on of new technologies. When the COVID-19 pandemic occurred, prior planning and installa on from fiber internet providers ensured Cary ci zens had access to high-speed internet for their homes and businesses. Cary has con nued to leverage technology to round out the Internet of Things to keep ci zens engaged and aware of services. At the beginning of 2020, Cary launched 311, which makes it simpler for ci zens to interact with their local government, to give the ci zens of today and tomorrow a richer, more authen c service experience. Originally designed to alleviate overwhelmed 911 centers na onwide, 311 harnesses the power of data and performance metrics to serve ci zens. Technology will con nue to play an important role in future communi es by promo ng economic development, enhancing consumer choices by diversifying modes of commu- nica on, improving efficiency in services and u lity through the smart grid, and extending mul ple modes of high-speed internet access. The 5G mobile network will support the next series of advancements for communi es, providing more efficiency and automa on and improving security with real- me flow of data. Con nuing to learn through involvement in regional partner- ships, such as the North Carolina Next Genera on Network, will allow Cary to lay out a digital transforma on plan that will guide investments in digital technology and infrastructure. Cary recognizes the importance of harnessing technology to be er serve cons tuents, drive economic development, enhance sustainability, and bolster resilience, all with the goal of making a future-ready community. By not only embracing technology and innova on but also ensuring that the community can adapt to the ever-evolving needs and challenges of tomorrow, building a smart and connected community is not merely an aspira on but a requirement for Cary's well-being. This signifies the dedica- on to unleashing the full poten al of technology, transforming Cary into a beacon of innova on, efficiency, and progress that provides an unparalleled quality of life. Access to fiber-op c cable networks is growing throughout Cary.