Issue link: https://townofcary.uberflip.com/i/791958
CHAPTER 9: SERVE 264 Policy Policy Intent Policy 3: Integrate Concepts of Resiliency and Adaptation into Planning Practices Support the resiliency of all municipal services by identifying potential risks and planning ahead for solutions. With regard to Cary's municipal operations and provision of public services, resiliency refers to the ability to provide and maintain acceptable levels of service in the face of exceptional circumstances that could otherwise impede those operations and services. Adaptation refers to making changes or adjustments in the methods, manner, or type of services provided in order to respond to changing conditions over time. The intent of this policy is to proactively plan for resiliency and adaptability when developing facility and operational plans for town services in order to maximize the ability to respond to predictable and unpredictable change. For example, planning for and adapting to predictable change might include planning Cary services for an aging population, climate change, or planning for replacement of aging water and sewer lines. Examples of planning for resiliency in the event of unpredictable change might include planning for service delivery in the event of loss of a major town employer, major swings in fuel or energy prices, or even a market crash or recession. Policy 4: Support Expansive and Cutting-Edge Information Technology Infrastructure Expand technology infrastructure to support effective communication with the community and collect real-time data to develop efficient and automated service. The intent of this policy is to allow for the provision of high- quality, affordable, and competitive communication services for personal and business use by working with providers to implement evolving technologies, expand efficient delivery of services on behalf of local consumers, and continue to be an active member in the North Carolina Next Generation Network. The intent of this policy also provides support for expanding wireless technologies. Policy 5: Provide Exemplary and Timely Public Safety Services Manage health and safety through provision of exemplary public safety services, such as police, fire, and rescue services, throughout the Cary's evolving community. The intent of this policy is to support public safety services provided by Cary while ensuring that these services are provided in an efficient, sustainable and timely manner. Cary prioritizes ongoing dialogue with community leaders to ensure our policies reflect community needs and values and fosters transparency and trust. Building partnerships with local businesses and adjacent counties and municipalities will be critical to maintaining a secure and thriving community. Cary will continue to keep up with the pace and type of growth, and with the varying needs of our changing population, by being proactive instead of reactive. Fostering a feeling of personal safety through public education, as well as a visible, responsive public safety presence will continue to develop relationships with citizens and actively engage the community.