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Chapters 6-11

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CHAPTER 9: SERVE 266 How We Will Achieve Our Vision Provide and Promote Safe, Reliable, Technologically Progressive, and Environmentally Responsive Public Services. Cary will con nue to be a service leader by integra ng technology into the delivery of our services to achieve efficiency, reduce impacts on the environment, and to improve the quality of life for our community. When possible, Cary will work with public and private sector partners to implement technologies in a prac cal manner that is in keeping with our core values. Cary will look for opportuni es to work with local universi es to take advantage of their academic and technical knowledge. Major Actions: ▪ Identify and implement policies, programs, and practices needed to place Cary in the top 10% of comparable communities for key measures of quality of life. Cary should determine and select quality-of-life indicators or metrics to be tracked over time that will ensure Cary is staying at the top of the arc. Example indicators include: 1 – Feet of pipe (storm drain, water, wastewater) – Miles of roads – Water produced for consump on – Wastewater treated – Energy consumed – Protected open space – Habitat protected/restored – Number of stormwater reten on devices – Air quality – Water quality – Tree canopy – Vehicles miles traveled – Average vehicle miles per gallon efficiency – Average distance to a greenway or park – Solid waste diversion rate – Miles of greenway – Miles of sidewalk – Miles of bike lanes – Walk score – Crime rate – Response me to emergency calls – Housing costs – Transporta on costs – Median income – High-speed internet access – Annual public transit service hours ▪ Identify pressing public service challenges facing Cary and recommend approaches for addressing them on an ongoing basis. ▪ Create a Cary Smart City/Strategic Innovation Plan to identify and remove barriers to innovation. This cross-functional plan — with an emphasis on emerging technologies — will unify organizational efforts and create cohesive strategic direction.

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